2023-05-19

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

    • Company: when this policy mentions “Flex Style”, “Company,” “we,” “us,” or “our,” it refers to Flex Style, that is responsible for your information under this Return & Refund Policy.
    • Customer: refers to the company, organization or person that signs up to use the Flex Style Service to manage the relationships with your consumers or service users.
    • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Flex Style and use the services.
    • Service: refers to the service provided by Flex Style as described in the relative terms (if available) and on this platform.
    • Website: Flex Style .”’s” site, which can be accessed via this URL: https://flexstyle.uk/
    • You: a person or entity that is registered with Flex Style to use the Services.

    Return & Refund Policy

    Thanks for shopping at Flex Style . We appreciate the fact that you like to buy the stuff we create. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

    As with any shopping experience, there are terms and conditions that apply to transactions at Flex Style. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Flex Style , you agree to the terms set forth below along with Policy.

    If there’s something wrong with stuff you bought, or if you are not happy with it, you have 14 days to issue a refund and return it.

    Please note that 14 days return policy is applied from the day in which you physically receive the product.

    If you would like to return a product, the only way would be if you follow the next guidelines:

      • A customer contacts us to request a return.
      • We request an RMA (return merchandise authorization) number from our supplier.
      • The customer mails back the merchandise to our supplier, noting the RMA # on the address.
      • The supplier refunds our account for the wholesale price of the merchandise.
      • We refund the customer for the full price of the merchandise.

      Refunds

      We serve our customers with the best products. Every single product that you choose is thoroughly checked for defects, and packaged with utmost care. We do this to ensure that you fall in love with our products.

      Sadly, there are times when we may not have the product(s) that you choose in-stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

      We carry out a thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time, we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Flex Style is not liable for damages that are caused to the items during transit or transportation.

      We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

      Shipping

      Flex Style is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.

      Guarantee

      Under applicable law, a trader must replace and reduce the price or give you a refund if goods you bought turn out to be faulty or do not look or work as advertised.

      If you bought a product or a service online or outside of a shop (by telephone, mail order, from a door-to-door salesperson), you also have the right to cancel and return your order within 14 days, for any reason, and without a justification.

      Your Consent

      By using our website, registering an account, or making a purchase, you hereby consent to our

      Return & Refund Policy and agree to its terms.

      Changes To Our Return & Refund Policy

      Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

      Contact Us

      If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

      Via this Link: https://flexstyle.uk/

      Via this Email: support@flexstyle.uk

      Via this Phone: +442045772576